How do I use the help desk ticket system?
Please make sure you use a real Email address.
- When you submit a ticket, you will get a confirmation message on the screen with your Ticket ID and reminding you to check your Email. Everything you need will be in your Email.
- You can use your Email address and Ticket ID to view and recall your tickets.
Oops! What if I entered a wrong or fake Email address?
- If you think you misspelled your Email address, send us another ticket and include that there might be a duplicate so we can help you faster!
- We understand that you want to keep your Email secure. Our system uses your Email so you can view your previous tickets and receive a reply from us. We won't use it for anything else.